Who do I contact to answer general questions?
Please email all questions to firstname.lastname@example.org
Can I place an order and pay without a credit card?
Yes, you may pay by check by sending in the completed form along with payment. Please refer to the homepage and click on “Application by Mail” in order to download our mail order form.
Checks made payable to: All About Management
c/o All About Management
Lake Mary, FL 32795
Do I have to pay in advance for the item(s) I need?
Yes. Payment is only taken in advance with a credit/debit card or PayPal. Documents may be ordered by the seller, real estate agent, title company or mortgage company/broker. Please note that the full payment must be received before processing will begin.
Why do I need a Lender / Mortgagee Disclosure?
Mortgage Lenders require specific information regarding the association (financial information, property ownership ratio, insurance agency, delinquency data, etc.). This document is also known as the warranty letter, condo cert, HOA cert, PUD cert or mortgage cert.
Why do I need association documents?
Florida Statutes require that the seller provides the buyer with a set of the association’s documents. If these are not available from the seller they may be ordered on this website.
How is the document(s) delivered?
Completed documents will be sent via email unless noted to send by fax. Items may be shipped; however, additional fees may apply.
How long does it take to receive documents?
Processing will begin once the request and payment have been received. All requests are processed in the order in which they are received.
If request is received by 10:00 AM our best effort will be made for same day processing
3 to 4 business days
Within 15 days
Who should request the documents?
Usually, the seller requests and pays for the resale disclosure document. However, a title company, Realtor or other agent may order the documents for a client.
Please note that the full payment must be received before processing will begin.
Why is an Assessment Verification Certificate necessary?
This assessment verification certificate identifies assessments and other moneys owed to the association by the unit owner for potential buyers before the closing of a sale. The certificate provides a potential buyer with information specific to the named property owner and association (current rate of assessments, due dates, pay frequency, balance, etc). If the association is part of another entity or facility (master association, sub-association or recreation association, etc.), a separate disclosure document will be needed for that association.